Courtsite is an online booking and payment platform for sports facilities. We work alongside our partner centres to provide players a hassle-free and seamless sports booking experience.

On our Courtsite Platform, you’ll be able to explore our partner centres and can also read more about them on their dedicated page. You’ll get to find out all about their location, opening hours, pricing and policy, their centre layout as well as the facilities and amenities that they offer. 

We started off with only listing badminton centres but have since expanded to other sports such as futsal, netball, basketball. table tennis and hockey! And the good news is – this list is still growing! 

We WERE once a mobile application but have since upgraded to a Progressive Web Application (PWA). 

What this means is you’ll be able to make your booking on both your desktop and mobile – just visit www.courtsite.my and you can start booking right away. You no longer need to download and install any mobile applications before you can start booking. 

Tips: For easy access to our Courtsite Platform on your mobile, you can add our website to your home screen.

Each Partner Centre has its own dedicated profile page on Courtsite. You can find all that you need to know about the centre on this page! 

To view a centre’s profile page, simply click the Centre Details button on the centre card. 

I’d like to know more about a Centre before making my booking

You can find the centre layout by clicking Centre Details button on the centre card. 

Simply click on View Centre Layout to view the layout of the centre.

I’d like to know more about the layout of the centre before making my booking 

Yes, you need an account to make your booking. 

Sign up today for your free account. You can even choose to sign up for a Courtsite account using either Facebook or Google social logins.

Do I need a Courtsite account to make a booking?

Booking for your favourite sports can be a truly seamless experience – just follow the quick steps below:  

1.     Sign up for a free Courtsite Account.

2.     Explore our partner centres and search for your preferred centre.

3.     Select your preferred date, time, duration and resource(s) for your session.

4.     Confirm that your booking details are correct and pay for your booking online.

5.     Once your booking is successful, you will receive an email from us confirming your booking in your Courtsite registered email account.

You can also check out our step-by-step video tutorial on how to make your booking

English subtitle: https://youtu.be/oub9a2Ep-iw

Malay subtitle: https://youtu.be/5JuDCy_0J-w

Yes! You’d just need to add the bookings into your cart and you can checkout and pay for all your bookings at one go. 

I’d like to make bookings for different dates. Is this possible?  

Just show up for your session and start playing! 

I’ve made my booking. What should I do next?

If you’re not receiving your booking confirmation email, here’s what you can do:

Refresh your email inbox as there can be delays in receiving emails sometimes.

Check your email’s spam or Promotions (for Gmail) folders. If you found the email in these folders, mark them as “not spam” to make sure you receive future emails in your inbox.

Check if your booking is appearing on the Upcoming Bookings section of your Bookings  page – all confirmed bookings will appear on your Bookings page.

If you still need help after doing the steps above or don’t see your booking on your Bookings page, click here to contact our Customer Service Team.

What should I do if I did not receive a booking confirmation email?

Pay for your bookings using any of the following supported payment options:

2.     Click on the Booking Details button of the booking you like to see details of 

You’ll be able to view the details of your booking, including the date and time of your booking and the resource that you’ve booked for 

You can contact us to request for your booking to be modified by quoting your Booking ID. 

Do note that at least 2 days’ advance notice must be given for any request for booking modification and that your request is subject to availability.

Sorry, we currently do not allow for any refunds or cancellation of bookings. 

You may however contact us to request for your booking to be modified by quoting your Booking ID. Do note that at least 2 days’ advance notice must be given for any request for booking modification and that your request is subject to availability.

How can I cancel a booking and get a refund?

You can extend any of your upcoming bookings with these steps: 

Log in to your Courtsite account and visit your Home page

Your upcoming bookings will appear on your Home page. Click on the Extend my booking button of the booking that you like to extend

Select the duration you’d like to extend for 

Proceed to payment to complete the extension of your booking


Alternatively, you can also extend a booking by visiting your Bookings page and clicking on the Extend my booking button of the booking that you like to extend

You can download your receipts by following these steps:

Click the Booking Details button of the booking 

Click the Download Receipt button and you’ll have a PDF copy of your receipt downloaded to your device



Before completing payment for your booking, you can edit your billing details on the Payment page. The name, mobile number and e-mail address here will be shown on your PDF receipt. 

I’d like my receipt to be issued to my company’s name

Click on the Booking Details button to open up the booking that you want to share with your friends. 

Press the Share Booking button and you’ll be able to share the booking details with your friends!


I want to share my booking details with my friends

Booking Details, Modification & Cancellation

You may also change your name and mobile from My Profile. Simply click on Account Setting and you may change your details.

How do I change my Courtsite profile details?

You may also change your password from My Profile. Simply click on Change Password and you may change your password.

Visit our Log In page and simply click on Forgot your Password? to reset your password.

How do I reset my password if I forgot my password? 

Check your online banking account, card or eWallet balance and make sure you have enough to cover the payment 

Check if your card number and expiration date are correct

Make sure your card is supported. Courtsite currently supports MasterCard and Visa only

If none of the above is applicable, please contact us regarding your issue and we will get back to you as soon as possible. 

Noticed an error in the centre’s information? You can help prevent further misinformation for others by informing us about the error via email. Do include a screenshot of the error if possible.   

Please contact us to report any issues that you’re facing on Courtsite and we will get back to you as soon as possible.

If you have any suggestions on how we can improve, please do contact us to let us know. We always appreciate and welcome any feedbacks!

You may link your account to your Google and/or Facebook account for quicker login. Simply click here and choose the social account(s) that you wish to link your Courtsite account to.

Once your social account is successfully linked, it will show that your Coursite account is connected to your social account. You may unlink your account by clicking Unlink.

How to I link my Courtsite account with my social account?

Courtsite for Business is the solution for all owners and operators who want to realise the full potential of their sports facility! 

Our Courtsite for Business solution includes Courtsite Console, our cloud-based facility management and scheduling software that is fully configurable to meet your business needs. Courtsite Console not only enables you to efficiently manage your bookings but also gives you full access and control over your data and business reports. This ensures that you know who your customers are and that you only make informed data-driven business decisions to take your facility to the next level. 

As part of our Courtsite for Business package, you can also integrate your bookings and lighting modules with our Courtsite Lighting Automation System to have your facility's lightings be automatically switched on and off according to your bookings. 

Most importantly, once you have signed up for Courtsite for Business, you can list your facility on our Courtsite Platform for free to take bookings online from the thousands of sports enthusiasts that are already on our platform! 

Contact us and we will get in touch with you shortly!

Frequently Asked Questions