Frequently Asked Question
Frequently Asked Questions
What is Courtsite?
Is Courtsite a mobile app?
I’d like to know more about a Centre before making my booking
I’d like to know more about the layout of the centre before making my booking
Do I need a Courtsite account to make a booking?
How to make a booking
I’d like to make bookings for different dates. Is this possible?
I’ve made my booking. What should I do next?
What should I do if I did not receive a booking confirmation email?
What are the available payment methods?
Booking Details, Modification & Cancellation
How can I view my booking details?
How can I modify my booking?
How can I cancel a booking and get a refund?
How can I extend my booking?
I’d like a copy of my receipt
I’d like my receipt to be issued to my company’s name
I want to share my booking details with my friends
How do I change my Courtsite profile details?
How do I change my password?
How do I reset my password if I forgot my password?
I have issues paying for my booking
Report incorrect centre information
Report an issue with Courtsite
How to I link my Courtsite account with my social account?
For Sports Facilities
What is Courtsite for Business?
How can I sign up for a demo session?
How can I list my centre on Courtsite?